Google+ Still Threatening the Health of the Google Brand

A month ago, we wrote about the damage Google was doing to its brand with its bungling of Google+ policies and enforcement. Shockingly, the company still can’t fix the problem. Today, a columnist at ZDNet was notified of a pending suspension of all her Google products because they erroneously suspected her of violating their policies. [...]

Justin Bieber in Brand Endorsement Trouble?

Justin Bieber has become the latest celebrity brand spokesman to find himself in brand trouble. Advertising Age wrings its hands at the damage his prank could do to his power as a celebrity endorser for brands such as Best Buy, Proactiv, and Google Chrome.

We’ve covered celebrity brand woes and the impact of personal scandals on [...]

Old Spice in a Win-Win Duel Between Mustafa and Fabio

When Old Spice announced that Fabio would be replacing Mustafa, the outcry was instantaneous. Was Old Spice going to end up like The Gap and quickly backtrack when customers on social media screamed loudly enough?

 

 

 

 

 

 

 

 

Not so fast. It was a set up from the beginning—a set up perfect for generating buzz and involving fans. Fabio [...]

Google+ Screws Up the Brand Trust Equation

I was right in the middle of writing a blog entry on how the well-documented trust problems of the Facebook brand have left a gaping strategic hole that could have allowed Google+ to topple the social media giant. But then Google+ messed up in a big way. They no longer can claim trustworthiness and may [...]

Consumr: A Yelp For Consumer Goods—No Help

Advertising Age reports the launch today of Consumr, a new social media ratings site. It’s meant to be Yelp-meets-Foursquare to rate consumer packaged goods like Cheerios and Tide. This is a service without a need.

Consumr is working with publisher Rodale to import Yelp-style product reviews for some 50,000 products you can find on grocery store, [...]

The Land Rover Experience Off Road and Online

Land Rover of Larchmont and Land Rover of Mt. Kisco teamed to bring the Land Rover Experience home to their local customers. With the help of Overland Experts, trainers of expedition drivers, off-road racers, and Special Forces teams, the dealerships built a special off road course in upper Westchester County, New York and [...]

BMW X Drive Team Brings the Brand Experience to the Dealer Level

The BMW X Drive Team rolled into Mt. Kisco BMW last week to give drivers a chance experience the BMW intelligent 4×4 system. With demos and test drives, BMW was able to bring the experience of the brand to potential BMW drivers at the local and personal level. The dealership was able [...]

American Express Open Article on Personal Branding

The American Express Open Forum publishes advice articles for small business leaders. Today’s featured article, which quotes Merriam Associates, is about personal branding–how you can create a recognizable persona for yourself and your company. A personal brand has always been helpful for advertising, recognition, and networking. The growth of social media makes thinking deliberately about [...]

Don't Drop the F-Bomb...And Other Good Social Media Advice

“Don’t use the F-Bomb” is a seemingly common sense rule when using social media for corporate purposes.

But, common sense is not as common as you might hope.

A purported social media expert working for a leading social media agency tweeted this for Chrysler: “I find it ironic that Detroit is known as the Motorcity and yet [...]

Social Media Forces Candid Truth from Brands

Rance Crain has an interesting post in Advertising Age: “Back in the Mad Men days, when the “pioneers of advertising,” as my old boss Stan Cohen calls them, ruled the roost, it was commonly held that a little exaggeration was not unreasonable to accentuate the selling points of the ad messages.”

Don’t try [...]