A New Age of Luxury Retailing: Brand Expectations

High end retail is changing. As part of a presentation to the International Retail Design Conference “A New Age of Luxury Retailing,” we talked to luxury shoppers on New York’s Madison Avenue and to former LMVH executive Philippe Soussand about brand expectations and design.

The key trends:

Luxury design and luxury products are becoming more common [...]

The New Logo ALWAYS Sucks: Consumers Hate Change

Okay, the new Gap log did suck.  But EVERY new logo design ALWAYS kicks off a spate of negative logo reviews, and many new logos don’t suck. Crowd sourcers beware: consumers hate change.

Google “New Starbucks” logo, and you’ll see page after page of negative reviews.  Negative response to change has always existed. That social media [...]

Renaming Proxios: CEO Talks About the Process

Fast growing, innovative companies can sometimes outgrow their brands.

“Our name became constraining,” said Frank Butler, CEO of Proxios, a fast-growing company using cloud computing technology to create affordable and reliable alternatives to traditional in-house information technology and phone systems. “Our old name Super-Server did not have broad appeal and it was dated.”

Merriam Associates gave this [...]

Visual Systems Strengthen Brand and Cut Costs

Taking a systematic approach to your visuals, whether for your web site, brochures, business cards, even videos, will dramatically strengthen the power of your brand while cutting your production costs.